Mr. Shammout was Chief of Operations at the Development Operations and Coordination Office (DOCO) in New York from 2008 to 2011. Before that, he served as Deputy Resident Representative of UNDP in the Kingdom of Saudi Arabia, where he led its country programme and operations, and spearheaded discussions around gender equality. He also led the new model of human resources services at UNDP, managing the creation and operationalization of the JPO Service Centre and the Payroll, Benefits and Entitlements office in Copenhagen. Early in his career with the United Nations, Mr. Shammout worked from 1996 to 2002 in the Arab region with UNDP and UNOPS in their offices in Jordan, Iraq and South Lebanon in the field of operations management. He also worked at UNRWA headquarters in Vienna in the fields of budgeting and human resources.
Mr. Shammout holds a Master’s in Business Administration from the University of Liverpool.